Samarth Dev Foundation are committed to ensuring a transparent and respectful relationship with our donors, volunteers, and supporters. We value your support and aim to make your engagement with us as seamless as possible. This Refund and Cancellation Policy outlines the terms and conditions under which donations may be refunded or canceled. By making a donation, participating in any event, or engaging with our services, you agree to the terms and provisions outlined in this policy.

1. Donations

Donations to Samarth Dev Foundation are crucial to the success of our mission to uplift communities and provide support in areas such as education, healthcare, and social welfare. We are grateful for your generous contributions and strive to ensure that every donation is used in the most effective and efficient manner.

Refund Policy for Donations

Once a donation is made to Samarth Dev Foundation, it is considered a final contribution. As a non-profit organization, we generally do not offer refunds on donations. This policy is in place to maintain the integrity of our fundraising activities and ensure that the funds we receive are used as intended to support our mission.

However, in certain exceptional cases, where an error has been made in processing a donation, such as duplicate payments, incorrect amounts, or technical issues during the donation process, we may consider refund requests. Any such request will be reviewed on a case-by-case basis, and if a refund is granted, it will be processed to the original payment method used.

How to Request a Refund:

If you believe that your donation was made in error or if there has been a mistake in processing, you may request a refund by contacting us directly at samarthdevfoundation@gmail.com or by calling foundation-+91-9918904147. Please provide the following information in your refund request:

• Your full name
• The amount donated
• Date and time of the donation
• Any transaction reference number or payment confirmation details
• A brief explanation of the error

Refund requests must be made within 30 days from the date of the donation to be considered. After this period, the donation will be deemed final, and no refunds will be issued.

2. Event Registrations

From time to time, Samarth Dev Foundation organizes fundraising events, workshops, seminars, and community engagement activities. For some of these events, you may be required to make a registration fee payment to attend.

Cancellation and Refund Policy for Events

In the event that you need to cancel your registration for an event, please notify us as early as possible. For events organized by Samarth Dev Foundation, our cancellation and refund policy varies based on the nature of the event and the registration terms:

• Event Cancellations by the Foundation: If Samarth Dev Foundation cancels or reschedules an event, we will offer a full refund to all registered participants. We will notify you via email or phone about the cancellation or rescheduling, and you will be provided with instructions on how to process your refund.

• Participant Cancellations: If you need to cancel your registration for an event, please notify us in writing at least 14 days before the event date to be eligible for a refund. Refunds for cancellations made within 14 days of the event may not be provided unless there are extenuating circumstances. If your request is received more than 14 days before the event, a full refund (minus any administrative fees, if applicable) will be processed.

• Non-Attendance: If you are unable to attend an event and do not provide prior notice of cancellation, no refund will be issued. However, we encourage participants to reach out to us as early as possible in case of emergencies or unavoidable circumstances.

Refunds for event registrations will be processed back to the original payment method. Depending on the payment provider, it may take up to 10-15 business days for the refund to reflect in your account.

3. Volunteer Cancellations

Samarth Dev Foundation greatly appreciates the time and effort of our volunteers. We understand that circumstances may change, and you may need to cancel or reschedule your volunteer participation.

If you have registered to volunteer with us and need to cancel your participation, please notify us as soon as possible. We ask that you inform us at least 7 days prior to the scheduled volunteer activity. This will help us plan accordingly and ensure that our programs continue to run smoothly.

• If you cancel your participation within 7 days of the volunteer activity, we may not be able to accommodate your request, and no refund or alternative arrangement will be made.
• In exceptional cases, such as emergencies or medical reasons, we may consider rescheduling your volunteer participation or making other adjustments on a case-by-case basis.

4. Refund Process and Timeframe

• Donation Refunds: Once a donation refund request is approved, we will process the refund within 7-10 business days. Refunds will be credited to the original payment method used for the donation. Please note that depending on your bank or payment service provider, it may take additional time for the funds to reflect in your account.

• Event Registration Refunds: Refunds for event cancellations will be processed within 10-15 business days from the date of approval. If you paid via credit card, the refund will be issued to the same credit card. For other payment methods, refunds will be made according to the method used for the original payment.

• Volunteer Cancellations: Since volunteering does not typically involve monetary transactions, there is no refund associated with cancellations. However, any changes to your volunteer schedule or participation will be managed in consultation with the volunteer coordinator.

5. Exceptional Circumstances

In exceptional cases, such as fraudulent transactions, incorrect charges, or unauthorized payments, we may investigate the matter thoroughly. If we determine that a refund is warranted, we will process the refund according to our guidelines.

We reserve the right to deny a refund if the request does not meet our criteria or if there is evidence of misuse, fraudulent activity, or violations of our policies.

6. Contact Information

If you have any questions or concerns regarding our Refund and Cancellation Policy, or if you wish to initiate a refund request, please contact us at:

Samarth Dev Foundation
Email: samarthdevfoundation@gmail.com
Phone: +91-9918904147
Website: https://samarthdevfoundation.com

We are here to assist you and ensure that your experience with Samarth Dev Foundation is positive and rewarding. Thank you for your support in helping us fulfill our mission to create lasting social change and uplift communities.

7. Changes to the Refund and Cancellation Policy

Samarth Dev Foundation reserves the right to amend or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We recommend that you review this policy periodically to stay informed of any updates.

Thank you for your understanding and support!